Job Description

• Competitive remuneration package
• Exposure in healthcare industry
• Convenient Working Location 

As a Patient Service Associate, you will be responsible for the following duties:

• Greet and assist all scheduled and walk-in patients at the Diagnostics reception counters.

• Accurately schedule and register eligible mammogram appointments via the Breast Screen Singapore (BSS) portal.

• Provide clear pre-procedure/test instructions to patients, and escort them to changing rooms or counselling areas when required.

• Handle patient and public enquiries promptly and courteously, ensuring excellent service delivery.

• Perform cashiering duties when assigned, including payment collection and reconciling daily sales with transaction records.

• Ensure Medisave Authorization Forms (MAF) are properly completed, endorsed by patients, and accurately processed in the EASIPOS system.

• Provide administrative support to the Centre In-Charge, including dispatching lab and x-ray reports and maintaining accurate courier documentation.

• Carry out additional tasks as assigned by the Reporting Officer.

• Meet departmental customer service and quality KPIs.

• Assist the Reporting Officer in managing patient feedback and service recovery.

• Comply with all organizational policies and standard operating procedures.

• Maintain accuracy and attention to detail during cashiering duties.

Requirements:

• Possess a Nitec or Diploma in a science-related discipline

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email
Email Address: APPLY@ALLIEDSEARCH.COM.SG

ALLIED SEARCH PTE. LTD.
EA LICENSE :        19C9777